JOB VACANCY

Job Description

AGENT TOURISTIQUE

CDI, full-time

Job description

You actively participate in welcoming visitors, guides and activities that enhance the Museum and its activities. You support the logistical organization of events and ensure the smooth running of daily operations. Your work directly contributes to providing the public with a coherent, warm and well-structured experience.

Main missions

• Supervise and welcome visitors both in the planning and in the conduct of their on-site presence.

• Provide tourist information and represent the Museum with professionalism.

• Welcome and supervise the team of freelancers/volunteers at the institution.

• Guided tours and lead thematic activities in accordance with established methods.

• Participate in the organization, preparation and logistics of internal and external events.

• Manage current operations: ticketing, POS, emails, reservations, basic administrative tasks.

• Contribute to updating tourist information and relaying operational needs.

• Monitor the public above ground and underground.

Desired profile

• BAC (+2) in tourism, communication or equivalent training.

• Sense of welcome, ease in oral communication.

• Organization, reliability, compliance with procedures.

• Mastery of Office tools and POS systems.

Requirement

Languages LU, DE, FR

Schedule flexibility

Work weekends & public holidays

Ease underground

Strengths

Dutch • English • First Aid • License B • Experience in an equivalent field

REQUEST:

Cover letter

Curriculum Vitae

Diplomas/ certificates

Extract Locker N°3

Identity Card

Please send your request by email to administration@ardoise.lu 

or to the address: Musée de l’Ardoise, maison 3, L-8823 Haut-Martelange.